This course will help participants learn productive and efficient techniques to navigate through conflict. The course will discover why over ninety percent of our daily and professional communication is non-verbal, and how we can use this knowledge to better problem-solve communication gaps.
In addition, through interactive exercises, participants will spend time exploring leadership style, their personal leadership experiences, and build a personal plan for success.
Learn written and verbal techniques to communicate effectively during a conflict.
Discuss the benefits of listening and interpreting body language.
Discover your leadership style.
Enhance your leadership skills and develop new methods to use in your everyday professional world.
PCL Construction, Gilmore Construction, FCI Constructors
Food will be provided